Term and Conditions

1. Introduction

Welcome to Big & Tall Outlet (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website sizeupclothes.com and all purchases made through our platform. By accessing our website and making purchases, you agree to be bound by these terms.

At Big & Tall Outlet, we specialize in premium big and tall clothing designed for comfort, confidence, and style. Our collection includes accessories, athletic wear, casual clothing, dress apparel, and specialized items tailored for larger frames.

2. User Obligations and Responsibilities

2.1 Account Registration

• You must provide accurate and complete information when creating an account
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to create an account and make purchases

2.2 Prohibited Activities

• Using the website for any illegal or unauthorized purpose
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of the website
• Submitting false or misleading information
• Using automated systems to extract data from our website

2.3 International Customers

• International customers are responsible for understanding and complying with local import regulations
• All customs fees, import duties, and taxes are the responsibility of the recipient
• We do not ship to most Asian countries and select remote regions

3. Products and Services

3.1 Product Descriptions

We take great care to ensure our product descriptions, images, and specifications are accurate. However, slight variations in color, texture, or sizing may occur due to monitor settings and manufacturing processes.

3.2 Product Categories

• Accessories: Belts, Gloves, Hats
• Athletic Wear: Athletic clothing and Athletic Socks
• Casual Wear: Banded Bottom, Flannel, Jeans, Long Sleeve shirts
• Dress Apparel: Dress Shirts, Dress Socks
• Outerwear: Jackets/Coats, Leather items
• Footwear: Boots and specialized socks
• Ladies Collection: Specially designed for plus-size women

3.3 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Orders and Payment Terms

4.1 Order Process

• Orders are processed within 1-2 business days after order confirmation
• You will receive shipping confirmation with tracking information
• We reserve the right to cancel any order for any reason
• Order confirmation does not constitute acceptance of your order

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

• All prices are in US Dollars (USD)
• Prices are subject to change without notice
• Applicable sales tax will be added to your order total
• International customers are responsible for any additional taxes or duties

5. Shipping and Delivery

5.1 Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS – 15-25 business days after shipment

5.2 Delivery Timeframes

Delivery timeframes are estimates and may vary due to factors beyond our control, including customs processing, weather conditions, and carrier delays.

5.3 International Shipping

We ship globally except to most Asian countries and select remote regions. International shipping times may vary significantly based on destination.

6. Returns and Exchanges

6.1 Return Timeframe

We accept returns and exchanges for eligible items within 15 days from the date you receive your order.

6.2 Non-Returnable Items

For health and hygiene reasons, the following items cannot be returned:

• Accessories: Belts, Gloves, Hats
• Footwear: Boots, Dress Socks, Athletic Socks
• Intimate Apparel: Any items classified under intimate wear

6.3 Return Conditions

To be eligible for return, items must be:

• Unworn and in original condition
• With all original tags attached
• In original packaging
• Free from stains, odors, or damage
• Accompanied by original receipt or order confirmation

6.4 Refund Processing

• Credit Card Payments: 5-10 business days
• PayPal Payments: 3-5 business days
• JCB Payments: 7-14 business days for international processing

7. Intellectual Property

7.1 Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of Big & Tall Outlet or our content suppliers and is protected by international copyright laws.

7.2 Trademarks

“Big & Tall Outlet,” our logo, and other marks are trademarks of our company. You may not use these marks without our prior written permission.

7.3 License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include any resale or commercial use of the website or its contents.

8. Limitation of Liability

8.1 General Limitation

To the fullest extent permitted by law, Big & Tall Outlet shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

8.2 Maximum Liability

Our total liability to you for all claims arising from or related to these terms or your use of the website shall not exceed the amount you paid for the products giving rise to the claim.

8.3 Product Use

You assume all responsibility and risk for the use of products purchased from our website. We are not responsible for any injuries or damages resulting from the use or misuse of our products.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your personal information.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any disputes arising from these terms shall first be attempted to be resolved through good-faith negotiations. If unresolved, disputes shall be settled through binding arbitration in Long Beach, California.

11. Policy Updates

We reserve the right to update these Terms and Conditions at any time. Significant changes will be communicated through our website with updated effective dates. Continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information

Thank you for choosing Big & Tall Outlet. We’re committed to ensuring your complete satisfaction with our premium big and tall apparel collection.